| Method | Minimum Withdrawal | Processing Time | Typical Fee |
|---|---|---|---|
| Local bank transfer | BDT 500 | 1-3 business days | 0% - 1% |
| E-wallets | BDT 200 | Instant to 24 hours | 0% - 1.5% |
| Agent cashout | BDT 300 | Instant | Agent fee may apply |
| Cryptocurrency | Equivalent of BDT 100 | 10-60 minutes | Network fee |
Processing times reflect typical cases and may vary due to verification requirements or banking policies. We aim to process withdrawal requests promptly, but large sums may require additional identity confirmation to comply with security and regulatory obligations.
To protect your funds we require verified identity information for withdrawals, especially for first-time requests or high-value transactions. Verification documents may include a government ID, proof of address and evidence of payment method ownership. This ensures that we remit funds to the legitimate account holder and protect against fraud.
Completing verification in advance often speeds up withdrawal processing. We handle documents securely and only request those necessary to complete compliance checks while preserving your privacy.
Review our withdrawal procedures and prepare required documentation to ensure fast processing.
Withdrawal fees depend on the selected method and any intermediary or network charges. We aim to keep fees transparent and competitive, and we display any charges at the time of withdrawal so you can confirm before completing the request. Daily and monthly withdrawal limits may apply depending on account status and verification level.
If you need a faster payout for large amounts, contact support to discuss available options and required documentation. We strive to balance speed with security to protect all players and maintain trust in our payout procedures.
If your withdrawal is delayed, first check your account area for any pending verification requests. Often a missing document or additional confirmation is the cause, and responding to these requests quickly usually resolves the delay. If no pending requests are visible, contact support with your withdrawal reference to investigate the status.
Keep in mind that external banking holidays or network issues can also affect processing times. We will keep you informed by email or SMS regarding the progress of your withdrawal and any additional steps that may be required to complete it.
Withdraw confidently after meeting promotion requirements. Check terms for withdrawal conditions tied to bonuses.
Processing time depends on the method. E-wallets and cards are typically faster; bank transfers and agent cashouts vary. Verification may extend processing time.
Some methods may incur fees. We display any applicable fees at the time of withdrawal so you can confirm before proceeding.
Additional verification protects your account and ensures funds are paid to the rightful owner. High-value or first-time withdrawals commonly require extra checks.
Check for verification requests in your account and contact support with your withdrawal reference for assistance. We will investigate and update you promptly.
